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We take our responsibility as iCareer Fund’s stewards very seriously. It’s our job to provide a system deserving of your trust — by proactively screening for potential problems, by investigating issues brought to us by our community, and by still being exceedingly clear that even with these steps not every project will go as planned.

Our goal is to provide a safe and trusted platform where people are honest and open with one another as they collaborate to bring creative projects to life.

What everyone should know

iCareer Fund is not a store. People aren’t buying things that already exist — they’re helping to create new things. Creating things isn’t always easy. Some projects will go wonderfully, and others will run into obstacles. Be prepared for a little bit of each.

Creators are responsible for their projects. When you back a project, you’re trusting the creator to do a good job, so if you don’t know them personally or by reputation, do a little research first. iCareer Fund doesn’t evaluate a project’s claims, resolve disputes, or offer refunds after the project starts— backers decide what’s worth funding and what’s not.

Some projects won’t go as planned. Even with a creator’s best efforts, a project may not work out the way everyone hopes. iCareer Fund creators have a remarkable track record, but nothing’s guaranteed. Keep this in mind when you back a project.

What backers can do

Explore the project page. It should tell you everything you need to know, including details about the project and information — including a Verified Name — about the creator who’s vouching for it. Don’t forget to read the comments (to see what others are saying) and any updates (to see how the creator communicates with backers).

Read what others say. If you’re not sure about something, you can look elsewhere on the web. Does the creator have an online presence, or past work you can look at? Do people say good things about them? If you’re curious about the thing they’re creating, you can look into that, too. Has it been tried before? What happened then?

Ask questions. If there’s something you want to know about a project, ask the creator in the comments section of the projects page.

What creators can do

Be open and responsive. Let people know all about who you are and what you want to accomplish. And do your best to answer backers’ questions and address their concerns, quickly and thoroughly — it’s a great way to show people that you’re reliable, available, and committed to your project.

 Be honest and ethical. It’s tempting to “sell” your project with glossy pitches and big promises, but backers can trust you much more when you’re straightforward and honest. Give them a real look at your work, and be frank about the risks and challenges. Don’t try to game the system or make your project look more popular than it is.
 Only work with trusted partners. If you’re collaborating with a group of people, make sure the Verified Name for your project is a trusted contributor.

What we do

 We listen. We didn’t just build iCareer Fund — we’ve been lovingly tending to it since we launched iCareer in general. Our Integrity team is always watching over the platforms and reviewing reports from the community. Our community helps us make sure this is the safest, most effective platform around.

We take action. Sometimes that just means asking someone to fix a problem. But when we find users or projects that abuse the system, we don’t hesitate to suspend them.

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